Terms of Service

Last updated: September 21, 2026

Welcome to Velbod. By accessing our website or purchasing our products, you agree to these Terms of Service. If you do not agree, please do not use our website.

1. General Conditions

You agree to use our website only for lawful purposes. Velbod reserves the right to refuse service, cancel orders, or limit quantities where permitted by law. We may update or discontinue any part of our website or services at any time.

2. Products & Information

We make reasonable efforts to ensure product descriptions, images, prices, and other information are accurate. Colors and appearance may vary depending on your device, lighting, or manufacturing variations. We reserve the right to correct errors or update information at any time.

3. Pricing & Payments

Prices may change without notice. We reserve the right to correct pricing errors and cancel affected orders. Payment must be successfully received before an order is processed.

4. Orders

We may refuse or cancel orders due to product availability, pricing or information errors, suspected fraud, incorrect customer information, or shipping restrictions. If an order is cancelled after payment, the applicable amount will be refunded to the original payment method.

5. Shipping

Orders are generally processed and dispatched within 1–2 business days. Standard international delivery generally takes 7–12 business days after dispatch. Delivery times are estimates and may be affected by customs, carriers, weather, holidays, or other circumstances outside our control. See our Shipping Policy for details.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy. Nothing in these Terms limits any consumer rights that cannot legally be excluded.

7. Product Use & Safety

Use Velbod products only as directed and for their intended purpose. Follow all product instructions and warnings. Products are not intended to diagnose, treat, cure, or prevent disease unless expressly stated. If you have concerns about using a product, consult a qualified healthcare professional.

8. Intellectual Property

All Velbod logos, branding, text, graphics, images, product descriptions, and other website content are owned by or licensed to Velbod. You may not copy, reproduce, modify, distribute, or use our content without written permission.

9. Third-Party Services

Our website may use third-party services or contain links to third-party websites. Velbod is not responsible for third-party content, policies, availability, or practices.

10. Prohibited Uses

You may not use our website for unlawful purposes, to violate laws, interfere with website security, gain unauthorized access, transmit malicious software, misuse personal information, or engage in fraudulent activity.

11. Disclaimer & Liability

Our website is provided on an "as available" basis. To the extent permitted by law, Velbod does not guarantee that the website will always be available, secure, uninterrupted, or error-free. To the maximum extent permitted by law, Velbod is not liable for indirect, incidental, special, or consequential losses arising from use of our website or products.

12. Changes

We may update these Terms from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes acceptance of the updated Terms, where permitted by law.

13. Governing Law

These Terms are governed by the applicable laws of the jurisdiction in which Velbod operates, without limiting mandatory consumer protection rights that may apply to you.

14. Contact

For questions about these Terms, contact us at contact@velbod.com.

Velbod