Shipping Policy

Last updated: September 21, 2026

At Velbod, we work with trusted fulfillment partners to get your order to you as quickly and reliably as possible.

Order Processing

Orders are typically processed and dispatched within 1–2 business days after your order is placed.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information when available.

Please note that orders are not processed or dispatched on weekends or public holidays.

Shipping Times

Our standard international shipping time is approximately:

7–12 business days

Shipping times are estimates and begin after your order has been dispatched. Delivery times may vary depending on your destination, customs processing, carrier delays, weather, or other circumstances outside of our control.

International Orders

We ship internationally. Depending on your destination, your order may be subject to customs duties, taxes, or other import fees.

Any customs duties, taxes, or import charges imposed by your country's customs authority are the responsibility of the customer.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, when available.

Please allow some time for tracking information to become active after your order has been dispatched.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us at contact@velbod.com and provide your order number.

We will be happy to help locate your shipment and work with the shipping carrier when necessary.

Please note that delivery delays caused by customs, shipping carriers, weather, or other circumstances outside our control may occasionally occur.

Incorrect Shipping Information

Please make sure your shipping address is accurate and complete when placing your order.

If you notice an error in your shipping information, contact us as soon as possible. We will do our best to update the information before your order is dispatched, but we cannot guarantee that changes can be made after processing.

Velbod is not responsible for orders delivered to an incorrect address provided by the customer.

Contact Us

If you have any questions about your order or shipping, please contact us at:

Email: contact@velbod.com

We’re here to help.